Privacy Policy
Privacy Notice
PRIVACY NOTICE
This website (tbztheoriginal.com) is a property of Tribhovandas Bhimji Zaveri Limited (hereinafter referred to as ‘TBZ’ ‘TBZ – The Original’ or ‘the Company’ or “we” or “us” or “our”), an Indian Company registered under the Companies Act, 1956 having its Registered Office at 241/43, Zaveri Bazar, Mumbai – 400 002, Maharashtra and the Corporate Office at 11th Floor, West Wing, Tulsiani Chambers, 202, Backbay Reclamation, Free Press Journal Marg, Nariman Point, Mumbai – 400 021.
“TBZ” recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Notice describes how we process user information we collect via https://www.tbztheoriginal.com/ and attached hyperlinks, and other offline sources. This Privacy Notice applies to current and former visitors to our website. By visiting and/or using our website, interacting with the TBZ chatbot, and providing your information on our enquiry page for franchisee or TBZ Kalpavruksha Plan®, you agree to this Privacy Notice.
This Privacy Notice is an electronic record in the form of an electronic contract being compliant and construed in accordance with the data protection laws of various jurisdiction such as Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under Information Technology Act 2000 (“Privacy Rules”) and the Digital Personal Data Protection Act, 2023 (“DPDPA”) that require publishing of privacy notice for collection, use, storage and transfer of sensitive personal data or information, for informing the Data Principal of their rights and, that require publishing of privacy notice for collection, use, storage and transfer of sensitive personal data or information
Definitions:
For the purposes of this privacy notice, the following terms shall have the same meaning as defined in the DPDPA:
i. Personal Data
ii. Data Principal
iii. Data Fiduciary
iv. Processing
“We”, “Our”, and “Us” shall mean and refer to TBZ.
“You”, “Your”, “Yourself” and “User” shall mean and refer to natural persons who interact with the website and provide their Personal Data to Us.
“Privacy Notice”: shall mean a legal notice on a website providing information about the processing of Personal Data. This Privacy Notice may be updated from time to time. By visiting https://www.tbztheoriginal.com/ (hereinafter referred to as "website"), you agree to be bound by the terms and conditions of this Privacy Notice.
Information collected
“TBZ” shall collect the Personal Data provided by you through a variety of interactions with our services such as but not limited to name, contact number, PAN Card, photograph, identifiers such as driving license, passport, electricity bill, email address, date of birth and residential address. This includes the information gathered when you use our website.
Additionally, we collect data that you provide with sending inquiries about a TBZ franchise or for signing up for the TBZ Kalpavruksha Plan®. We also collect any information you share while interacting with our chatbot, including your questions, feedback, and any personal details you choose to provide. We also access technical data and networking data sets such as IP Address, operating system, links visited, website time logs and geo location. Such datasets may or may not include Personal Data
We may collect additional information in connection with your participation in any promotions or competitions offered by us to our customers and information you provide when giving us feedback or completing profile forms
Use of your information and your preferences
On the basis of the consent provided by you and or as permitted under applicable data protection laws we may use your Personal Data for the below mentioned purposes:
Third Party Disclosures: “TBZ” does not share, sell or trade with third parties your Personal Data gathered online, such as email addresses, or any other Personal Data collected as part of an online survey or other specific details about you, except with your consent.
Communication: We may use your contact details to communicate with you.
Advertising: We may use your Personal Data to send you offers and news about the products and services of “TBZ” business partners, strategic alliance companies and advertisers, group companies or those of other carefully selected companies which we think may be of interest to you. If you wish to receive information from our partners or from companies with which have a strategic alliance, unless you request us to, “TBZ” will not provide your information to all partners for them to send you mails. Only “TBZ” or its authorised agent (under NDA) will send you these direct mails.
Feedback: We would like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions and reach you regarding important issues about the use of our services
Kindly note that we collect and process your personal data only for the purposes as mentioned above. Your data will not be processed for any purpose other than those specified, unless required by law.
Disclosures of your information
We do not sell, rent, share, distribute, lease or otherwise provide your Personal data to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal data in the following cases:
1) TBZ Group: Your information may be passed to and used by all “TBZ” and its group companies. We will, however, never pass your Personal data to anyone else, except for any successors in title to our business and suppliers under confidential agreement, that process data on our behalf. We may also use and disclose information in aggregate for marketing and strategic development purposes
2) Affiliates: We may provide your Personal Data to our affiliates to enable them to improve the Offerings and provide services related to the Offerings.
3) Service Providers: We may share your Personal Data with the service providers who work with us in connection with operating the Website and/ or providing the Offerings. All such service provider are subject to stringent confidentiality restrictions consistent with this Privacy Notice.
4)Legal: We may disclose your Personal Data in order to comply with our legal obligations/ court orders/ requests by Government authorities.
We will retain your Personal Data as long as it is required to be retained for the purpose of provision of the Offerings and to comply with our legal obligations unless you withdraw your consent to process your data. Subject to this section, we will delete your Personal Data upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Data from our servers. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at info@tbzoriginal.com or visit the link Tribhovandas Bhimji Zaveri Ltd
1) Security Measures:
“TBZ” strives to protect your personal information. For our website, we use advance security technology to ensure that your personal information remain private within our site. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we will take necessary steps to mitigate the risks associated with such incidents/ events.
2) Minor’s Privacy:
We do not knowingly collect or process personal data of children under the age of 18 without parental consent. You are requested not to share your Personal Data if you are below 18 years of age.
3) Your Rights:
You have the right to access your Personal Data in our possession, right to have us rectify or modify any such Personal Data, right to have us erase/delete your Personal Data, right to nominate another individual who can exercise your rights in case of your death or incapacity, right to object to our use of your Personal Data or to withdraw your consent. If you would like to exercise ANY of these rights, please contact us at info@tbzoriginal.com or visit the link Tribhovandas Bhimji Zaveri Ltd
4) Choice for opt- out:
We may send you communications including but not limited to (a) notices about your use of our Website and Offerings, including those concerning violations of use, (b) updates, (c) promotional information regarding our Offerings, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by contacting us at info@tbzoriginal.com or visit the link Tribhovandas Bhimji Zaveri Ltd.
Information for EU and UK Visitors
Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this Privacy Statement has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal Data collected as a result of your use / access of the Website and Processors of the Personal Data collected as a result of your use / access of the Services.
Legal Basis (for EU residents and UK residents): We will not process your Personal Data without a lawful basis to do so. We will process your Personal Data only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.
Transfer of your Personal Data across borders (for EU Residents): The Personal Data we collect (of EU and UK residents) is stored on servers located outside EU and UK. Personal Data might be processed outside the EU and UK. We collect and transfer Personal Data outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please contact us at info@tbzoriginal.com or visit the link Tribhovandas Bhimji Zaveri Ltd.
Your Rights (For EU and UK Residents):
● You have the right to request us,
● to let you know what Personal Data belonging to you,
● we hold in our possession,
● withdraw consent at any time where we are relying on consent to process your Personal Data,
● right to have us rectify or modify any such Personal Data,
● right to have us erase/delete your Personal Data,
● right to restrict us from processing such Personal Data,
● right to object to our use of your Personal Data,
● you have the right to lodge a complaint with a data protection authority.
UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please contact us at info@tbzoriginal.com or visit the link Tribhovandas Bhimji Zaveri Ltd.
Governing Laws: For any EU and UK residents, this Privacy Statement shall be governed respectively by the provisions of the GDPR and UK Privacy Laws.
5) Other website
Our website may contain links to other websites which are outside our control and are not covered by this Privacy Notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy Notice, which may differ from ours. ‘TBZ’ shall not be liable for any loss, damage, claim or expenses suffered by you as a result of accessing these third - party sites and features.
6) Governing Laws and disputes:
This Privacy Notice shall be construed and governed by the laws of India Any dispute arising, between you and us shall be submitted to the arbitration to be conducted in Mumbai, India in English language, in accordance with the rules of Arbitration and Conciliation Act of 1996, by a sole arbitrator, who shall be appointed by us and the award made in pursuance thereof shall be binding on you and us. Subject to the arbitration provisions, you agree that the courts in Mumbai, India shall have an exclusive jurisdiction over such disputes.
7) Changes to the Notice:
Please revisit this page periodically to stay aware of any changes to this Privacy Notice, which we may update from time to time. If we modify this Privacy Notice, we will make it available through the Website and indicate the date of the latest revision.
This Privacy Notice was last modified on 28 July 2025.
If you have any requests concerning your Personal Data or any queries with regard to this Privacy Notice, please contact us at: 022 3073 5000 / 4925 5000 or please contact us at info@tbzoriginal.com or visit the link Tribhovandas Bhimji Zaveri Ltd.
